Privacy Policy

Who operates this platform

Grandmaster Chess Arena is operated by Jhoshna Media, India. Questions or privacy requests may be sent to hi@jhoshnamedia.in.

Information we collect

• Account information: player name, email address, securely hashed password, permanent player code and account creation date.
• Chess activity: ratings, game records, moves, PGN, results, clocks, puzzle and lesson progress, achievements and Arena ai analysis.
• Online activity: presence status, challenges, match identifiers, reconnection state and last-active time.
• Content and safety data: chat messages, community posts, reports, moderation decisions and appeals.
• Technical data: essential cookies, session identifiers, device-local preferences, diagnostics and approximate network information supplied by hosting infrastructure.

How we use information

• Create and secure accounts and keep players signed in.
• Operate synchronized online games, ratings, history, analysis, puzzles and tournaments.
• Detect abuse, investigate fair-play reports and moderate community content.
• Maintain reliability, prevent fraud and improve usability.
• Display advertising only according to your cookie choices and applicable advertising rules.

Legal basis and consent

We process information needed to provide the service, protect the platform, comply with law and fulfil choices you make. Where consent is required, you may withdraw it through Cookie Settings or by contacting us. Withdrawing optional consent does not affect essential account and game processing.

Sharing and processors

We do not sell personal information. Data may be processed by infrastructure, security, analytics or advertising providers strictly to operate the platform. We may disclose information when legally required or necessary to protect users, rights and platform integrity.

Retention and security

Account and game information is retained while your account is active and for a reasonable period needed for security, disputes, ratings and legal obligations. Passwords are stored only as salted cryptographic hashes. Sessions use secure, HTTP-only cookies. No internet service can guarantee absolute security.

Your choices and rights

• Access or export the information connected to your account.
• Correct your player name and profile information.
• Request deletion of your account and associated personal data, subject to legal, fraud-prevention and dispute-retention requirements.
• Withdraw optional cookie consent.
• Raise a grievance about how your information is handled.

Children

The platform is not intended for children to create an account without consent and supervision required by applicable law. We do not knowingly use personalized advertising for users known to be children.

International processing and updates

Service providers may process data in other regions with appropriate safeguards. We may update this policy when the product or law changes; the revised date will be shown here and material changes may be announced in the application.